International Journal of Tourism and Hospitality
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Volume 1, Issue 3, July 2021 | |
Research PaperOpenAccess | |
SWOT analysis of the community extension services conducted by hospitality and tourism management programs: Strategies for service enhancement |
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Canet, Lena1* |
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1De Luna, Maria Cecilia, Pulumbarit, Catherine, Reyes, Brigida, Sanchez, Cielito. E-mail: lena.canet@bulsu.edu.ph
*Corresponding Author | |
Int.J.Tour.Hosp. 1(3) (2021) 36-40, DOI: https://doi.org/10.51483/IJTH.1.3.2021.36-40 | |
Received: 17/01/2021|Accepted: 12/06/2021|Published: 05/07/2021 |
The Community Extension Services conducted by Bulacan State University Hagonoy Campus is guided by the University Extension Manual, which is designed to deliver pertinent information directly to concerned parties and has been designed rigorously by the committee tasked with its design and meets the quality standards expected by Bulacan State University. To further strengthen the community extension services Bulacan State University - Hagonoy Campus, the researchers sought to analyze and examine the Strengths, Weaknesses, Opportunities, and Threats in implementing, monitoring, and evaluating its extension services
as a basis for service enhancement. In gathering the data to answer and clarify the research problems, purposive selection was the sampling technique which will be employed in the investigation. For the Extension Services that have been provided by BulSU-Hagonoy, 50 out of the 78 respondents have participated in seminars for Climate Change Adaptation, 7 out of 78 respondents for trainings and seminars in Historical and Cultural Heritage Conservation, 53 out of 78 for Education which includes literacy trainings and seminars and values formation seminars, and 78 or all of the respondents have participated in the Innovation and Creativity which includes the livelihood and skills training and seminars extension services. The data gathered revealed that out of the extension services conducted by the Hospitality and Tourism Program, the livelihood and skills training and seminars are the most participated extension services.
Keywords: Extension service, SWOT Analysis, Research and Extension, Skills training
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